|
Rethinking requirements |
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Black Pear
builds excellence into in-house and contracted support service operations,
resulting in -
Examples of our recent achievements are indicated in the
panel to the right
Our team of renowned experts in IT, property, facilities, HR,
risk, and business management work with clients to identify and achieve
opportunities for improvement. Each consultant understands the entire supply
chain perspective and, through our particular approach, consistently
delivers lasting results
We work with major private and public sector organisations
representing both the recipients and suppliers of services - helping all
sides to achieve excellence through best practice
Public sector information
List of clients
|
|
Project |
Benefit |
|
New £50M+ service contract |
Increased services & flexibility, at no
extra cost |
|
Realigned £100M service operation |
10% cost reduction without reducing
services |
|
Exploitation of property portfolio |
Renewal of buildings and £28M capital
gain |
|
New IT-enabled documentation system |
Increased efficiency and functionality,
with £750K saving |
|
Revised business strategy |
Higher value business, profit increased
by 300% |
|
Consolidation of suppliers |
Improved service and reduced effort,
with £38M of reduced costs |
|
Redesign of service team |
Improved customer relationships,
reduced effort, and reduced headcount requirement |
|
Rethinking requirements |
Annual service cost reduced by 70%
without cessation of essential services |
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