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setting expectations...

Rethinking requirements

Effective service delivery occurs when the solution is carefully matched to the needs of the organisation, when its affordable, and when it can be delivered consistently in both the short and long term   

Black Pear has developed a unique approach called 'Rethinking Requirements', which leads to better definition of requirements, better selection of options, and better value from support services and building projects

We define realistic strategies to achieve excellence in support operations - balancing the use of resources, exploiting property and asset opportunities, and raising productivity

Our experience with a wide range of clients, sectors and situations enables us to provide a breadth of experience that ensures innovative and sensitive proposals.  Our team's experience of practical supply management means that we have the expertise to ensure that contract arrangements maximise benefits and minimise risk

We have extensive experience of drafting service specifications and contracts, and have been instrumental in creating highly innovative solutions that give flexibility without premium or penalty

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